FAQ

Shipping The orders can be shipped to almost every country in the world, via Hermes or Royal Mail or their international partners. Shipping prices per one item: UK £6, EU £15, rest of the world £30.
I’ll usually dispatch them within 1-3 working days and shipping times will depend on the destination and the parcel company. For any inconvenience regarding your order, please write me an email at
hi@victoriaceramics.studio with your order details.

Returns if I accidentally ship out the wrong items or they arrived in bad condition, please send me photos of the items and your order details. Otherwise, I’m unable to offer cancellations once you have placed an order.

Packaging All orders are packed in paper-based, recyclable packaging (even the tape!) and biodegradable peanuts. If you ever receive bubble wrap or foam peanuts it is because I am reusing it from another package that I’ve received. Please, reuse it too!


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